Legal — Zentralabel

Privacy Policy

Zentralabel, Inc. ("Zentralabel," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our services.

Information We Collect

We collect information you provide directly, such as your name, email address, and company name when you create an account. We also collect label data you upload for processing — this data is used solely for the purpose of providing our service and is never sold or shared with third parties.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to communicate with you, and to comply with legal obligations. Label data is processed in real-time and stored according to your plan's retention policy.

Data Security

All data is encrypted in transit using TLS 1.3. We follow industry-standard security practices. For specific security documentation, please contact support@zentralabel.com.

Data Retention

Label data is retained according to your plan: 30 days for Seller, 90 days for Growth, 120 days for Vendor, and unlimited for Enterprise plans. You may request deletion of your data at any time.

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